This service is operated by LOWO Properties. If you visit our website, use our apps or contact us, this policy is for you. It’s about how we protect your data and respect your privacy.

We last updated this policy in May 2023. We update it from time to time as we make improvements or when laws change. Please check it regularly to make sure you know exactly how we use your data.

Our responsibility

LOWO Properties is the ‘controller’ of your personal data. This means we decide how and why your data is processed any time you use our products or services. We go into this in more detail below.

Your responsibility

Please read this policy and make sure you’re happy with it before using our services.

Your property information on LOWO Properties

This policy applies to the personal information you share with us, not the information about properties we show on our website or apps. This information is about the property itself, not about the occupants or owners of that property.

If you have any questions about the property information we display, please contact our customer care team. If you’re selling or letting a property that’s being advertised on our website or apps, please direct any questions to your estate agent.

Data we collect about you

When you use our online services, we collect data about your visit, including which webpages you visited. Sometimes you might give us data, such as your email address.

In this section, we outline what information we collect about you when you use our services, why we collect it and the legal basis on which we use it.

Information about you

Your contact details

E.g. Your address, email address or phone number.